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PHOENIX SILVER DESIGN

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FAQ

WHAT IS YOUR RETURN POLICY?

I ship out your ring within 3-5 days through USPS. You have 30 days to try the ring out. Should you decide to return it for any reason, I will gladly refund your money upon return of the ring.

 

HOW DO I FIND MY SIZE?

Please look at the bottom of each product page for a size guide.

IS THE RING MADE FROM A MOLD? 

Your ring is made from the actual silverware, not a remake from a mold. Someone at some time loved these for many years!

CAN YOU MAKE A RING OUT OF MY SILVERWARE?
I love working with family pieces! It's such an honor and a beautiful gift! can you imagine all your cousins wearing a piece of grandma's silverware? Just message me and ask me about pricing and how to mail them to me. These make such wonderful gifts!!!
ARE THE RINGS ADJUSTABLE?

Not really. I size them using my tools before I ship them to you. Adjusting them by hand can result in damage. Please let me know your size when you order and I will size your ring before I ship.

STERLING SIVER OR SILVER PLATED?

Both! Most of my pieces are silver plated, but I will come across Sterling silver pieces that speak to me. Those will be clearly marked and priced accordingly. 

WILL MY PIECE TARNISH?

Yes, since they are silver or silver plated they will tarnish eventually. I think tarnish adds to the beauty but it's very simple to clean your silver. Each order will come with a polishing cloth. Please read my how to polish page!

 

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